Information about warranties and defective merchandise
Most manufacturers manage defective merchandise directly to ensure quality control and other factors. If you require any assistance in the warranty process, please don't hesitate to contact us.
AMP Diapers
Warranty:
Snaps - Lifetime
Elastic - 6 months
Sewing Defects - 60 days
Snap Defects - 18 months
Elastic Defects
Problems with fit, leaking, repelling or detergent residues are not covered by our warranty and will not be replaced.
Applecheeks
Warranty:
Snap Defects - 18 months
Elastic Defects - 60 days
Sewing/Workmanship Defects - 60 days
Please be advised that we cannot replace or refund diapers due to the following problems: repelling, shot elastic, staining, leaking or incorrect sizing.
Phone: 1-877-827-7538
Contact: http://applecheeks.com/product-support/contact-us/
Online: http://applecheeks.com/product-support/frequenty-asked-questions/
Best Bottom
Warranty:
All products are guaranteed against workmanship or material defects for 60 days from date of purchase. This guarantee covers seams, stitching, elastics, or any other sewing defects. Fading or staining is considered normal wear and does not fall under this warranty. If either a retailer or customer receives a defective product please contact us at info@bestbottomdiapers.com.
Phone: 877-378-3506
Email: info@bestbottomdiapers.com
Online: http://www.bestbottomdiapers.com/warranty.html
Blueberry
Warranty:
We guarantee every item we sell against material or workmanship defects for 365 days from the date of purchase.
What this covers: Product stitching, seams, elastics, and any of the product’s components including snaps, hook & loop closures, and fabric.
Contact: www.blueberrydiapers.com/Return-Policy
Please fill out the RA# Request form for returns
Boingos
Warranty:
60 days from date of purchase, returns for product not damaged by misuse accepted with a receipt from an authorized retailer listed on our website only. Boingos purchased through an unauthorized retailer or second hand are not covered under warranty.
bumGenius
Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.
Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php
Bummis
Warranty:
Please note that the manufacturer has gone out of business and their items no longer have a warranty.
We guarantee that our polyester products will be waterproof for 100 washes and our nylon products for 50 washes. This guarantee applies to the waterproof fabric only, and will only be honoured if:
The product has been washed according to instructions
The product is part of a rotation of products and has undergone reasonable use
We guarantee that our products will be free of defects in workmanship after reasonable use as part of a rotation of diapering products. We will not replace products after 6 months or without a proper proof of purchase from one of our retailers.
Please note that our warranty does not apply to products that are not functioning properly because of a build-up of detergent residue, although we will do our utmost to co-operate with our clients in the resolution of this problem.
All products distributed by Bummis but not manufactured by Bummis are covered by their manufacturer's warranty.
Phone: 888-828-6647
Contact: http://www.bummis.com/us/en/contact-us.php
Online: https://www.bummis.com/ca/en/bummis-warranty.php
CJs BUTTER
Warranty:
Because of the nature of our body products and cleaners, we do not accept returns. If you are dissatisfied with your purchase, please contact us at customercare@cjsuniqueboutique.com so we can work out a resolution together. Refunds will be given if no other agreement can be reached.
Phone: 719-572-6974
Email: cj@cjsuniqueboutique.com
Online: http://www.cjsuniqueboutique.com
Flip
Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.
Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php
Funky fluff
Please note that the manufacturer has gone out of business and their items no longer have a warranty.
GroVia
Warranty:
At GroVia®, we stand behind our products 100%. We cover all manufacturing defects on GroVia® products for one full year from the date of purchase. The warranty is extended to the original owner of a product with a receipt showing purchase from an authorized GroVia® retailer.
Phone: 1-877-899-BABY
Email: customerservice@gro-via.com
Online: http://www.gro-via.com/warranty.html
Hemp Babies
Warranty:
Cotton Babies will stand behind the workmanship and materials in a properly cared for product for one year from the date of purchase. The Cotton Babies Warranty covers all components of our products including the snaps, lining, hook & loop closures, elastic and waterproofing. The warranty is extended to the original purchaser of the products only. Proof of purchase from an authorized retailer is required.
Phone: 888-332-2243
Email: contactus@cottonbabies.com
Online: http://www.cottonbabies.com/returns.php
Kissaluvs
Warranty:
Lifetime snap guarantee. Workmanship guarantees 30 days.
Phone: 866-KISSALUVS
Email: custservice@kissaluvs.com
Online: https://kissaluvs.com/warranty-info/
Logan & Lenora
Any defective products will be replaced at no cost to you for up to 60 days after purchase. While our products are built with the highest quality materials & construction processes, Logan + Lenora products tend to be washed frequently by customers. As such, normal wear-and-tear, color fading, slight fraying,etc may occur and is not considered a defect.
Online: http://www.loganandlenora.com/
Planet Wise
Warranty:
All products are guaranteed against workmanship or material defects for 60 days from date of purchase. This guarantee covers seams, stitching, elastics, zippers or any other sewing defects. Fading or staining is considered normal wear and tear and does not fall under this warranty. If you feel you have received a defective product, please return the product back to us with a copy of your original receipt, your current shipping address and the Planet Wise Return/Replacement Form. Please request the form at info@planetwiseinc.com. We will determine if your product can be repaired or replaced. We cannot repair or replace any items that are not returned with a copy of your original receipt. We cannot replace any products that do not have proof of purchase. Only products purchased by an authorized Planet Wise Retailer will be covered under our Warranty.
Phone: 877-378-3506
Email: info@planetwise.com
Online: http://www.planetwiseinc.com/static.php?page=warranty
Sloomb
Warranty:
Fitteds: Defective items will be replaced or repaired at our discretion within the first 30 days of purchase.
Wool: Defective items will be replaced or repaired at our discretion within the first 7 days of purchase.
Online: http://www.sloomb.com/returns-contact/
Thirsties
Warranty:
Your product is under limited warranty for possible return for up to 1 year after the original purchase date.
Defects include loose stitching, holes discovered upon arrival, broken snaps, etc.
Phone: 888-315-2330
Email: support@thirstiesbaby.com
Online: http://www.thirstiesbaby.com/customer-center/warranty
Tots Bots
Warranty:
Tots Bots guarantees their products against defects in materials and manufacturing faults for a period of twelve months from the original date of purchase. This covers fabric faults and workmanship.
Contact: help@totsbots.com
Online: http://www.totsbots.com/help/guarantee/
*some companies do not allow discounts unless company directed and will void the warranty.
