New & Green’s Customer Service Survey Event 2009
Our heartfelt thanks to the more than 220 New & Green families who took the time to share their thoughts. We were so happy to hear what we were doing right and have already started to put your requests into action!
Survey says:
The reasons families choose to pick up their order are not only to save money, but to have the opportunity to chat with a New & Green Mama and ask those last minute questions.
Folks love the option of having fabulous mail arrive at their door – quickly! A lot of folks said a break on shipping costs would help – so that’s what we have done – Free Shipping Fridays (that carry on through the weekend) have started. If you didn’t catch the details in our last newsletter, check back here later in the week and we’ll have the details for you.
Selection of diapers and information available at New & Green was also a highly valued reason for families to work with New & Green.
Over and above all, families told us they felt well supported in their decision making and along their diapering journey. We are truly just an email away and always willing to help you through what ever challenge you are having, be it rashes, washing routines, achieving a better fit or just choosing the best diaper based on your lifestyle.
And lastly, folks said they wanted to save a little more money. So watch for our sales – we have lots lined up for the rest of the year to help you stretch your holiday dollars.
Thank you again; we truly appreciate your time and your loyalty to New & Green. We love what we do and couldn’t do it with out you!
Now – we have some winners to announce!
Our Grand Prize winner of the three One Size Diapers including the Brand New FLIP diaper, an out and about bag and a Monkey Doodlez Wet Bag is (drumroll, please):
Sandra Y!
(Sandra, watch your inbox – you’ll be receiving an email from us shortly.)
And our three other participant winners are:
Kerith S.
Nicole G.
Corina F.
You have won a Green Zebra Coupon Book! A great thing to have with the season of shopping upon us!
Please watch for an email to arrive in your inbox shortly.
All prizewinners – please contact us within 10 days of today’s date to arrange to collect your prize.
